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Workout pause

(Topic created on: 29-05-2024 12:12 AM)
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Billy424
First Poster
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  • Galaxy watch 6 classic keeps pausing during workouts.2 hours into a workout and it stopped 6 mins in.Come on Samsung.I am a 50 year old man with some health issues Samsung.I tried everything and nothing is working.This is very important I mean life saving important. How do i fix this?
7 REPLIES 7
DanAhmed
Navigator
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Check for Software Updates:

Ensure your watch is running the latest software. Go to Settings > Software update on your watch or use the Galaxy Wearable app on your phone to check for updates.

Restart Your Watch:

Sometimes a simple restart can fix temporary glitches. Press and hold the Power/Home button until the watch restarts.

Reset Workout App:

If a specific workout app is causing issues, try resetting it. Close the app completely and reopen it. If that doesn’t work, consider reinstalling the app if it’s a third-party app.

Clear Cache and Data:

On your watch, go to Settings > Apps > Workout app (or the specific app causing issues) > Storage > Clear Cache and Clear Data.

Adjust Settings:

Ensure that battery-saving features or power-saving modes are not interrupting your workouts. Go to Settings > Battery and make sure no aggressive power-saving options are enabled during your workouts.

Disable Background App Limiter:

On the Galaxy Wearable app on your phone, go to Settings > Apps > Special Access > Battery Optimization. Find your workout app and make sure it’s not optimized for battery saving.

Reset the Watch to Factory Settings:

If all else fails, you might need to perform a factory reset. Go to Settings > General > Reset. Note that this will erase all data on the watch, so ensure you back up any important information beforehand.

Contact Samsung Support:

If none of these steps resolve the issue, it might be a hardware problem or a deeper software issue. Contact Samsung support for further assistance or to inquire about a warranty repair or replacement.

It's crucial to address this issue, especially given its importance to your health monitoring. Following these steps should help you determine whether it's a software issue you can fix or if you need professional support.

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Tororosso125
First Poster
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I've discovered it's the button on the side that paused the workout, I wear gloves to lift weights but it would work either way. When you lift a weight and your hand is pressed back into the button it long presses it and pauses the workout. There needs to be a way to reassign this button usage
Members_a1fdFON
First Poster
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I have the same problem during my workouts!

 

@samsung: Is there a workaround? Please add a lock option 🔐. I also have a Huawei Fit 3, and it has this option! It works great!

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m4tias
Explorer
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Seems like Samsung is not interested in fixing this issue. I see posts from two years ago with customers complaining about it, but no fix. No idea why.

In the meantime, here's how I keep my watch from pausing my workouts:
- Start the workout.
- Press home button to go to main screen
- Activate water lock

When not in the exercise screen, the back button won't work as a pause anymore. The water lock keeps you from accidentally going into the exercise screen.
My watch will still occasionally take screenshots and even go to the power menu during boxing training though, so it's not really a solid fix.
I really hope Samsung would release and actual fix, such a simple thing to fix and should be no-brainer to be able to lock all the buttons and screens from accidental presses.

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SimonMoss
Journeyman
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My watch regularly stops working during a workout (walk or run) and I don't think it's because I accidentally tap the pause button. I think it's a fault with the watch or the app, Samsung Health. Either way, I agree, Samsung doesn't seem interested that their products aren't fit for purpose. Ordinarily I'm a Samsung supporter but their watch is ***** for recording workouts.

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m4tias
Explorer
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A little update to my previous post on the issue. Unfortunately, the water lock hack was not enough to keep the buttons inoperable, and I was still getting workout pauses.

I've been experimenting with different approaches, and I think I have found a workaround for now:

- Setup a screen lock on your watch
- Disable "always on display" on your watch, and ensure it's not active on the workout settings either.
- Take the watch off your wrist so that the screen lock activates, and put it back. Ensure the screen stays locked.
- Use your phone to start the workout. When prompted, choose to start the workout on the watch instead.
- Now check your watch, press the "back" button to close the execise screen popup.
- Your watch *should* stay in a locked state for the workout.
- You could throw in an additional water lock just for extra safety

Now, I have a feeling this still might not be enough but I've been able to finish a couple of martial arts lessons without any autopauses on my workout.

Quite a workaround just to disable accidental button presses during a workout, but before Samsung takes time to fix this (not holding my breath), this seems like the only way.

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SimonMoss
Journeyman
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The latest watch update (around 5 November 2025) seems to have fixed the problem. I haven't experienced any failures since the update.

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