28-04-2017 12:56 PM
I have agear s2 classic and when I go out wit baby carriage it doesn't count any steps. Any have an ideea why?
28-04-2017 01:56 PM
Hi @Romania,
Let's have a look at the basics which phone is this connected to please? and have you downloaded the Samsung gear app?
08-05-2017 10:35 AM
I have a samsung 7edge and yes I have gear app installed on my mobile. But my watch gear s2 classic can count steps without a phone.
08-05-2017 11:02 AM
Okay so you say "I go out wit baby carriage it doesn't count any steps." this could be as there is little to no movement in the wrist when pushing a "carriage" are you carrying the phone with you when you go on these trips as that should also be counting the steps, In the S-Health app you can also select the source of the information for the step counting such as phone / phone and watch / or just watch I would recommend adding watch and phone if they are apart. Let me know how it goes
08-05-2017 12:56 PM
You are righr, I do not move my wrist when I go out wit the carriage and now I selected ALL STEPS but what does it means ALL STEPS?
08-05-2017 02:24 PM
09-05-2017 08:27 AM
Shall I keep this setting in my phone?
09-05-2017 08:41 AM
Yes I see no reason not to as I have it set the same way on my own devices.