27-04-2017 08:11 PM
hi. i have a s3 frontier that works fine day to day but when i use the samsung health app it doesnt count calories. i set it to treadmill and jog for 30 minutes when ive finished no calories have been counted. calories are counted fine when using the normal watch face.
any ideas?
09-05-2017 06:02 PM
09-05-2017 06:47 PM
hi. yes doesnt count calories on treadmill setting. it used to count if i set it to run and turned off location. but that now doesnt work either.
09-05-2017 06:58 PM
Can you check whether you have Walking/Running selected in the Workout Detection settings on your Frontier? On your Watch, head to Apps > S Health > Rotate the bezel to Settings > Workout detection > Walking/Running > Toggle On.
Can you also check that your S3 Frontier is up to date? On your phone, head to Samsung Gear > Settings > About Gear > Update Gear software.
09-05-2017 07:10 PM
09-05-2017 07:53 PM
That's great! Can you let us know of any other troubleshooting that you've tried?
What steps are you taking to start a treadmill workout using your Frontier? Does it log calories of a run/walk that is detected automatically?
09-05-2017 10:10 PM
30-01-2018 04:52 PM