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Original topic:

samsung 46mm LTE watch heart rate sensor cracked

(Topic created on: 02-01-2021 10:21 AM)
Andy44
Explorer
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Wearables

Really don't know how this has happened. Just took my watch off for a shower (like I normally do). Thought there was dirt on the heart rate sensor but the glass on it is broken. I haven't dropped it and can't understand how this has happened.

I was thinking of claiming off my gadget insurance or just sending this to samsung for repair?

I have also read that this could have got damaged when charging?

Any advice appreciated. It's a great watch and thought the screen would have broken before the back got damaged.

watch.jpg

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Solution
Andy44
Explorer
Options
Wearables

I've contacted Samsung support and DPD are collecting it today. 

Hopefully I will have it fixed soon.

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