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Smashed back glass...any idea of repair cost?

(Topic created on: 28-12-2023 06:13 PM)
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Iain321
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I dropped my new Galaxy Watch 6 Classic 😢 and the glass covering the sensors on the back of the watch cracked. 
Everything still works perfectly. 
Anyone have any idea how much a Samsung repair might cost. I'm in the UK. 


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PaulM1
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Hi there, @Iain321. I appreciate that you'll be eager to get your Watch6 Classic looking as good as new again. Repair costs can only be determined based on a thorough inspection of your smartwatch (as additional work may be required), so I'd recommend looking at your repair options here:

https://www.samsung.com/uk/support/repair/

You will be provided a quote before any repairs are carried out. If you decline the quote, your watch will be returned to you unrepaired.

Iain321
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But my watch is working perfectly. All sensors are doing what they should and no problem with charging. 

What are the chances of me doing nothing and my watch will have a long and happy life?

Obsydian
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Run the app diagnostics are check all sensors unless you have.

Beyond that its a personal thing.

Few years ago my sons Apple Watch had a similar issue, the repair advice was buy a new watch. We just kept using it.

2 Decades Samsung Ownership, If my response helps leave a Like and Accept as a Solution
DAILY: ZFold6, Watch Ultra, Fit3, CL Ace 2, BT-W6, 20,000 Power bank, Smart Tags
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OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
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Iain321
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Thanks for your reply. Yes, I have already run the diagnostics check and all is ok. Doubt the watch is waterproof any longer, but I've decided to keep using it. From what people have told me, a Samsung repair would be pretty expensive. 

At least it'll teach me to be more careful with my gadgets :smiling-face:

Obsydian
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How did you damage it?

I think my sons Apple watch was slapping it down on a granite worktop

2 Decades Samsung Ownership, If my response helps leave a Like and Accept as a Solution
DAILY: ZFold6, Watch Ultra, Fit3, CL Ace 2, BT-W6, 20,000 Power bank, Smart Tags
FAMILY: ZFlip5, ZFlip6, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2, Buds3 Pro
OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
APPLIANCES: Jet 75 Vacuum, MC32 Oven, American Fridge, 8 Series TV, LG OLED
SPARES: ZFlip4, ZFlip3, Buds1 Pro, Buds2 Pro, Book2 Pro i5, Level Speaker
MAINTAIN: iPhone 14, iPad Air4, iPad Mini4, iPad Pro1 12.9, Watch6

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Iain321
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Dropped it on a tiled floor...about a meter...and it bounced around a bit 😳 Thought I'd got away with it at first cos I only looked at the front screen. Wasn't til later I noticed the back.
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Obsydian
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Keep it as a trade in possibility as far as I can recall condition refers only to the front screen ... maybe someone else can confirm or reject?

2 Decades Samsung Ownership, If my response helps leave a Like and Accept as a Solution
DAILY: ZFold6, Watch Ultra, Fit3, CL Ace 2, BT-W6, 20,000 Power bank, Smart Tags
FAMILY: ZFlip5, ZFlip6, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2, Buds3 Pro
OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
APPLIANCES: Jet 75 Vacuum, MC32 Oven, American Fridge, 8 Series TV, LG OLED
SPARES: ZFlip4, ZFlip3, Buds1 Pro, Buds2 Pro, Book2 Pro i5, Level Speaker
MAINTAIN: iPhone 14, iPad Air4, iPad Mini4, iPad Pro1 12.9, Watch6