Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Ear buds plus

(Topic created on: 28-12-2023 07:35 PM)
198 Views
CaptainsKnickers
Journeyman
Options

Hi all, I have a problem pairing my Ears buds plus to my new phone but believe they still could be connected to my old phone in which I do not have anymore, is there a way to factory reset them please ? I have tried to reset them

7 REPLIES 7
Ginsing64
Voyager
Options
The buds should go into pairing mode as soon as you open the charging box. Try pushing down lightly on both buds then scan for devices with your phone. That should.do it.
CaptainsKnickers
Journeyman
Options
Thanks but I have just tried this and nothing happens, the green light just stays green and thats it
0 Likes
Ginsing64
Voyager
Options
Have you run the diagnostic in this app. Perhaps there's a Bluetooth fault.
0 Likes
CaptainsKnickers
Journeyman
Options
I can connect to other devices but not my buds
0 Likes
Ginsing64
Voyager
Options
Try this link, I've just checked it out on mine and reinstalled them. It may help, I can't think of anything else except a fault if this doesn't work.
0 Likes
CaptainsKnickers
Journeyman
Options
See the video, did try but still no luck, maybe they are faulty after all the green light just stays green and get nothing at all, thankyou so much for your help anyways
0 Likes