31-12-2020 07:01 PM
Really don't know how this has happened. Just took my watch off for a shower (like I normally do). Thought there was dirt on the heart rate sensor but the glass on it is broken. I haven't dropped it and can't understand how this has happened.
I was thinking of claiming off my gadget insurance or just sending this to samsung for repair?
I have also read that this could have got damaged when charging?
Any advice appreciated. It's a great watch and thought the screen would have broken before the back got damaged.
Solved! Go to Solution.
02-01-2021 09:21 AM
I've contacted Samsung support and DPD are collecting it today.
Hopefully I will have it fixed soon.
11-04-2022 12:46 PM
Hi Andy - what did it end up costing you? Cheers.