28-09-2023 03:26 PM
Solved! Go to Solution.
28-09-2023 04:02 PM - last edited 28-09-2023 05:10 PM
@Ray42 Ideas are to consider Power Saver Mode at times, ensure Apps are up to date, ,delete the cache and close Background Data.
With wiping the cache partition are you following these steps:
You should have the battery fully charged before starting this process on your smartwatch.
1. The Samsung Galaxy Watch must be turned on.
2. Now press and hold the "HOME" and "BACK" buttons simultaneously until you see the Samsung logo with "Rebooting".
3. Now release both buttons immediately and now press the home button (top right) quickly one after the other.
4. You are now in the boot menu of the Samsung Galaxy Watch. In this menu you can scroll with the "HOME" button by pressing it repeatedly.
5. Now navigate to the menu item "RECOVERY" and then press and hold the "HOME" button. This will reboot the Samsung Galaxy Watch into Android recovery mode.
6.You are now in recovery mode, which is similar to that of Samsung Galaxy smartphones.
7. Now press the "BACK" button (lower button on the right) until you have selected the menu item "WIPE CACHE PARTITION". To select it, press the "HOME" button once.
8. Now select "YES" by scrolling down and then select the entry with the home button.
9. The Wipe Cache partiton will now be executed on your Samsung Galaxy Watch. This takes a few seconds. Afterwards, the recovery menu is displayed again. Now select "Reboot Now" to restart the Samsung Galaxy Watch.
Have you tried Rebooting: https://www.samsung.com/Reboot Galaxy watch
Personally the main reason I have a Galaxy watch is the Health functions though I do use them all.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
28-09-2023 03:28 PM
28-09-2023 03:36 PM
28-09-2023 04:02 PM - last edited 28-09-2023 05:10 PM
@Ray42 Ideas are to consider Power Saver Mode at times, ensure Apps are up to date, ,delete the cache and close Background Data.
With wiping the cache partition are you following these steps:
You should have the battery fully charged before starting this process on your smartwatch.
1. The Samsung Galaxy Watch must be turned on.
2. Now press and hold the "HOME" and "BACK" buttons simultaneously until you see the Samsung logo with "Rebooting".
3. Now release both buttons immediately and now press the home button (top right) quickly one after the other.
4. You are now in the boot menu of the Samsung Galaxy Watch. In this menu you can scroll with the "HOME" button by pressing it repeatedly.
5. Now navigate to the menu item "RECOVERY" and then press and hold the "HOME" button. This will reboot the Samsung Galaxy Watch into Android recovery mode.
6.You are now in recovery mode, which is similar to that of Samsung Galaxy smartphones.
7. Now press the "BACK" button (lower button on the right) until you have selected the menu item "WIPE CACHE PARTITION". To select it, press the "HOME" button once.
8. Now select "YES" by scrolling down and then select the entry with the home button.
9. The Wipe Cache partiton will now be executed on your Samsung Galaxy Watch. This takes a few seconds. Afterwards, the recovery menu is displayed again. Now select "Reboot Now" to restart the Samsung Galaxy Watch.
Have you tried Rebooting: https://www.samsung.com/Reboot Galaxy watch
Personally the main reason I have a Galaxy watch is the Health functions though I do use them all.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
28-09-2023 04:04 PM
28-09-2023 04:12 PM
28-09-2023 05:26 PM
2 Decades Samsung Ownership, If my response helps leave a Like and Accept as a Solution
DAILY: ZFold6, Watch Ultra, Fit3, CL Ace 2, BT-W6, 20,000 Power bank, Smart Tags
FAMILY: ZFlip5, ZFlip6, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2, Buds3 Pro
OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
APPLIANCES: Jet 75 Vacuum, MC32 Oven, American Fridge, 8 Series TV, LG OLED
SPARES: ZFlip4, ZFlip3, Buds1 Pro, Buds2 Pro, Book2 Pro i5, Level Speaker
MAINTAIN: iPhone 14, iPad Air4, iPad Mini4, iPad Pro1 12.9, Watch6
28-09-2023 05:32 PM
28-09-2023 06:01 PM
@Ray42 Let us know how it goes, hopefully at least some improvement.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
30-09-2023 07:25 AM