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Return; DPD collection tomorrow

(Topic created on: 30-12-2020 10:51 PM)
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joespencer
Student
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I have DPD arriving tomorrow to pick up a product I am returning. I have the original packaging and return note but I was not given a return address / return label for the package when I was in contact with customer support. Will the courier supply this (I doubt it?), if not where can I find it? I was not emailed it. TIA for any assistance. (UK)

5 REPLIES 5
Solution
itsnoel
Explorer
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normally with DPD collecting they already know all the info and they just stick a little barcode sticker on and give you a red collection ticket
joespencer
Student
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Okay, that's reassuring! I have the returns note but not a label with address so was a bit confused what to do. Thanks for the help! 

GameBooth
Pioneer
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Like @itsnoel said, if you're returning to Samsung and they've organised the pickup then the driver will have a barcode sticker to slap on your parcel.
Speaking from experience when I had to send back my Watch3 (not a product or Samsung issue, totally a fault my side)
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mas1979
First Poster
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How will I know if I get my watch back.Dpd gave no receipt
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ChrisM
SuperStar
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If your Watch has been in for repair, you will receive a notification when it's on it's way back to you. You can also track your repair here.

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