20-01-2018
12:26 PM
- last edited
17-05-2019
03:42 PM
by
AntS
) in
I have my Galaxy S8 connected to my work account (activeysnc) to sync calendar only. All other sync features are disabled. This does require a passcode on my phone, which I use anyway, so this is not an issue. Where the issue comes in is with the Gear S3. It has the Samsung email installed by default and it cannot be removed. In the Gear settings my emai account is turned off. I still get a message frequently telling me to set up a PIN on the watch because my work account requires it. I want to this to stop. How can I make it stop? I want this email app off my watch.
Solutions that are not viable for me:
Ideal solution:
Any ideas out there?
Solved! Go to Solution.
19-04-2018 04:52 AM in
I figured it out. Remove the email account from your mobile device by going into Settings, Accounts, Accounts. Find the email account and delete it. Then go into watch and enter setting, security, and select gear lock. Then switch use pin only for payments.
14-02-2018 06:34 AM in
Did you find a solution?
14-02-2018 10:17 AM - last edited 14-02-2018 10:18 AM
No I have not found a solution. Through some convoluted process I would be challenged to repeat I have no PIN code on my watch at all. It reminds me several times a day that because my work email account exists on my phone that I must have a PIN on the watch. It is very annoying, but at least I don't have to enter a PIN every time I want to look at the watch.
29-03-2018 05:55 AM in
Any fix? I have the same issue and I can't get over it. Make the watch useless.
29-03-2018 06:01 AM in
No fixes.
19-04-2018 04:52 AM in
I figured it out. Remove the email account from your mobile device by going into Settings, Accounts, Accounts. Find the email account and delete it. Then go into watch and enter setting, security, and select gear lock. Then switch use pin only for payments.
25-04-2018 10:54 AM in
No there is no solution. I removed the account completely from my phone. Now I have to use the Outlook app for work email and work calendar. In my google calender I was able to subscribe to a read-only, masked view of my work calendar from Office365. So when I look at my google calendar I can see there is somethign scheduled. To know the specifics I need to look in Outlook or wait for the Outlook notification.
It is ugly but suffcient.
29-08-2018 06:08 AM in
@MLOPEZ414 wrote:I figured it out. Remove the email account from your mobile device by going into Settings, Accounts, Accounts. Find the email account and delete it. Then go into watch and enter setting, security, and select gear lock. Then switch use pin only for payments.
But I need my corp exchange email account on my mobile device. I just don't want to use it on my watch so I can change the pin to payments only. The email app on the Gear S3 is not uninstallable. Any other suggestions?
29-09-2018 04:30 AM in
I am having this issue too and it is soooo annoying. My work email account is not even selected on the Gear phone app but it still asks for a pin code 4 or 5 times a day.
04-10-2018 06:08 AM in
Someone suggested using the NINE email app and deleting outlook from phone. I tried this and it worked. Because I am not using outlook, it is not linked to my watch which is fine with me.
My Gear does not keeping asking for a pin code. Worth trying.