I have used my gear iconX headphones for the first time in a while and they seem to have gone quiet. Wore them in the gym today and I may as well as not been wearing them as I could still hear everything around me quite clearly. Before I used to be able to drown out the surrounding world which I loved. I've played with all sound settings, made sure everything is up-to-date, fully charged, reset the headphones and still no good. Help? Not impressed at all. If they can't be fixed they will have been a waste of money
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Just started having the same issue.
However, I have been using them the whole time.
There was an update for the samsung Gear app. Could that be it?
Main issue: I put them in, connect to my device (Note 😎 and the sound is terribly low.
Tried putting other silicon buds on the IconX but still didn't do anything.
@Samsung - can you help out please?