01-08-2024 09:09 AM - last edited 01-08-2024 11:32 AM
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Can anyone help me with pairing my watch 7 to an external heart rate chest strap please.
I have been through the Samsung health app and the chest strap is showing as registered but not connected.
I have tried a few activities to see if it auto connects but so far I can not get it to connect
Thank you
Shaun
01-08-2024 12:59 PM
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01-08-2024 01:02 PM
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01-08-2024 04:12 PM
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Thank you for this reply, its a surprise that a watch of this level does not connect to a chest strap.
I purchased it with the intention of swapping over from my Garmin Fenix but I need the accuracy of a chest strap for my sports / training.
I guess I will be returning it
01-08-2024 10:26 PM
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04-08-2024 12:12 AM
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I'm more than likely will be returning my white ultra when it gets delivered as I wanted to pair my H10 strap to it and looks like I'm going to go with a garmin forerunner 965. My gw4c I got the other week is trash for HR. Literally will blink and stay at the same hr during weight lifting EVERYTIME. the whole point of getting this watch was so I didn't have to bring my phone.. or use my phone to see the HR from the strap.
04-08-2024 03:28 PM
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I am pretty much of the sme mind mate.
I compete in paracanoe and my training is very technical and relies heavily on accurate heart rate zones and tempo.
I have tested the ultra watch and unfortunately the heart rate sensor in not up to the challenge
04-08-2024 04:00 PM
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People say it use to work with a strap, the gw5c until a update. Which is BS. And if that's true then a simple update would fix this.. if I didn't get a discount for trade in I would of never got the ultra it would have been the 965. Debating to get the 965 when my ultra comes for side to side comparison and return the one that I don't like and I already think it's going be the ultra going. Or I might just return it and wait for black Friday/cyber Monday for a sale on the 965 before trying it. Really sucks samsung dropped the ball here and at its Rediculous price it should have a pairing option for a strap.
04-08-2024 06:20 PM
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Yeah they dropped the ball on this one.
I have been using the Garmin Fenix 6 Pro for a year or so now and I was planning on swapping it out for this one but the external heart rate strap compatability has killed its usage for me
07-08-2024 02:46 PM - last edited 07-08-2024 03:04 PM
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Same here. Bought the Galaxy Watch 7 to use it with the H10 as a display for accurate HR and Spotify player, so I don’t have to take my phone with me. I had a talk with the Samsung Support. Apparently they are aware of this problem, they had quite a lot of tickets. They received an answer from the Watch Developers which basically stated „our Watch uses it’s own sensor“ that’s about it. BS if you ask me. No Problem with the Apple Watch btw. I asked the Polar Support as well, they said the strap requires a device with Bluetooth 4.0. The Galaxy Watch 7 and Ultra have 5.3. It’s completely by choice. Ridiculous for a 700€ SMARTWatch. Similar stupid Situation as the lack of aptx adaptive on a S24 Ultra.
