My wrist burnt with watch 6

[Kushagra]

I have been using it since a month but today morning when i woke up i saw a bunp and bruised skin just below they sensor. No idea why it happened. 

[DarksideofTheGalaxy]

Hiya I see you've got g a lazy s6 watch there and I was unable to use the strap it come with becouse the strap was to small I could only get done up on scound Koch. So I would buy a New streap

[Glenntech · Accepted solution]

If you send a direct message to @Sam_UK
Explain the details and they will liase with you regarding this issue

A guide to sending a direct message below
https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm...

[WalterFox]

I had the same problem a few years ago. Just loosen the stripe and the problem should go away after a few days.

[Kushagra]

I have texted waiting for the response 

[Kushagra]

The skin is burnt how does loosing the strap helps 

[WalterFox]

the strip was too tight, the skin couldn't breathe and became scalded.

[Clarence Perera]

This has happened to me also. I wondered is there something to do with sensors, so I turned off all the sensors to see any changes. And Currently, I'm in Vietnam and have no idea where to get help 

[Clarence Perera]

This has happened to me also. I wonder is there something to do with sensors, so I turned off all the sensors to see any changes. Currently I'm in Vietnam and has no idea where to get help

[AndrewL]

@Clarence Perera : I'm sorry to hear that you have encountered this issue. If you are based in Vietnam, then please follow the link below, scroll to the bottom of the page, and check the 'Need support?' section for ways to contact the Support Team in your region. 

https://www.samsung.com/vn/

If you are simply visiting Vietnam, then I recommend waiting until you return home before contacting the relevant support team.