High Pitched Noise After Update.

[JavaBaklava]

Ever since the last earbuds update I had, my left earbud will emit a high pitched sound, get louder and then get quieter, I can only describe it as kind of a doppler like effect.

[CarlH]

Hi @JavaBaklava. Which Buds do you have and what phone are they connected to? 

[JavaBaklava]

https://www.amazon.com/gp/product/B0941PVLYN/ref=ppx_yo_dt_b_asin_title_o07_s00?ie=UTF8&psc=1 for the earbuds, and a Galaxy S10 for my phone, but I'm usually using them when I'm on my work laptop.

[CarlH]

Does the same effect happen when using the Buds on your phone as well as your laptop? 

[JavaBaklava]

Yes. I also forgot to mention that I can hear audio through the earbuds, it's just very faint to the point of not worth wearing that earbud.

[JavaBaklava]

Bump

[CarlH]

Hi @JavaBaklava. If the same issue is occurring when the Buds are connected to your phone and computer, it may be best if an engineer inspects them. Take a look at this link to see your options. 

[JavaBaklava]

That seems to be a UK link. Could I get a US link?

[AshP_]

@JavaBaklava Here's the US link: https://www.samsung.com/us/support/service/