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GW4 - since update Google Play Store says No Apps found

(Topic created on: 29-12-2023 09:13 AM)
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papashaun
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My GW4 watch had a recent update and I cleared the watch cache after updating. Since then if I open Play Store app on the watch it says " No apps found " although there are apps installed and working on the watch
Anyone got any ideas ?
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11 REPLIES 11
Neo001
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I have added 2 google accounts to my GW4 Classic. For the second account, it says no apps found. For the primary/first account it works without issues.

With the second account, I can search and install apps.

Do you also have 2 accounts and have you switched to the second account?

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papashaun
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Hi - thanks for the suggestion but I have only ever had one account
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Neo001
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Have you alreadybtried removing the account and adding it back in?

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papashaun
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Thank you - No haven't tried that - will try when I get back home
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papashaun
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Tried removing signing out of Samsung account and removing Google account and adding back in but still the same ! Thank you for your suggestion though - thinking maybe need to try re setting the watch
papashaun
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Reset the watch - downloaded a couple of apps but still getting the No Apps message ! Maybe need to wait for next update !!!
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Neo001
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Very strange. I googled the issue and found that there are others also with this issue.

https://eu.community.samsung.com/t5/wearables/play-store-on-galaxy-watch-4-doesn-t-work/m-p/8813931

Report it via Wearable app > Contact us, if you have not done so already.

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papashaun
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Many thanks for your help. I will report it and hopefully we will get a fix soon. Again thank you for all your help
Members_tBM3QoC
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same problem, I was not able to resolve actually.

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