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Galaxy Watch6 not tracking deep sleep

(Topic created on: 04-08-2023 07:33 AM)
8717 Views
KatB_
Explorer
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Hi there,

I've been using Galaxy Watch6 Classic 40mm for a few days now and I noticed that my watch is not tracking deep sleep. The watch tracks my sleep, shows when I've been awake, REM etc., but deep sleep stays at 0m. Also in the overall sleep score it shows that everything is fine.

I had Galaxy Watch3 before this one, had no issues. Since I have issues with my sleep it is important that it is tracked correctly.

Does anyone experience the same issue? Any tips?

 

UPDATE 12/10/2023:

As all of you I have been experiencing the same issue since the release of this watch. However, for the past 2 weeks the sleep tracking seems to be working.

I still have the latest update from August, so nothing has changed. The only thing that happened out of my normal use - my watch died due to an empty battery. Since then it has been tracking my sleep as it should. Don't get me wrong, my deep sleep fluctuates due to various factors, but now I feel like the watch reflects my sleep correctly. So some nights I have 35min of deep sleep, but most of the nights it still tracks about an hour on average.

I am attaching screenshots before 30.09 when it died and after. I did travel during this time and there was time difference but I highly doubt that had any effect. I didn't drop or hit my watch. It just died in the middle of the night while I was sleeping. And now it works (knock on wood).

Screenshot_20231012_105821_Samsung Health.jpg

Screenshot_20231012_105853_Samsung Health.jpg

Screenshot_20231012_110014_Samsung Health.jpg

Screenshot_20231012_110031_Samsung Health.jpg

Screenshot_20231012_110045_Samsung Health.jpg

Screenshot_20231012_110223_Samsung Health.jpg

53 REPLIES 53
KatB_
Explorer
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I just updated my original post. Seems like my deep sleep tracking is working, however, I do notice since deep sleep is tracked correctly the awake time also increases. It seems that the watch is not able to tell correctly whether you are awake. It is possible that any movement while sleeping is registered as being awake and not having light sleep.

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ShahYussof
Journeyman
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I've found it started tracking deep sleep too, but now, it's missing out whole sections of the night.  Either it only starts tracking up to several hours AFTER I've gone to sleep, OR it missed out several hours in the middle.

 

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ShahYussof
Journeyman
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It seems to me from the imags that the watch just seems to want to take a rest, because it's also not measuring blood oxygen during the same time.

 

sleep.jpgblood.jpg

 

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redders13
First Poster
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I was ready to return my watch, but thanks to your comment, it is now tracking my sleep. Thankyou. 👍
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