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Original topic:

Galaxy watch4 Classic not turning on

(Topic created on: 16-11-2022 04:52 PM)
Edouard12345
First Poster
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Wearables
My Galaxy watch4 classic won't turn on after updating to the latest update, I was instructed by customer service to post my problem on this forum. 
8 REPLIES 8
NSR500
Pioneer
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Wearables
There has been an issue with the update that was bricking watches and I believe you need to take it to a service centre or do an online chat with Samsung to see what can be done
Reylob
Helping Hand
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Wearables

Customer service should be aware of this problem and solving the problem themselves instead of sending you to the forums.

However, @NSR500 is right, there was an update that bricked the watch. You will need to take to a service centre for it to be repaired.

keith30
Helping Hand
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Wearables
Sounds like it's been bricked, even after the updated patch version was released some customers are saying it's making it worse.
Bigtasty65
Helping Hand
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Wearables
Does it respond if you put it on the charger even though it's powered off?
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Bigtasty65
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Wearables
I just updated my Watch 4 Classic two days ago. Without even realising there was a potential problem with the software.
Mine is working fine but I did notice it went through the "turning cogs" bit for quite some time while it was updating.
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Reylob
Helping Hand
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Wearables

There was a fix already, but there could be cases where the faulty firmware was downloaded before it was removed and the fix released.

Juli3n
Helping Hand
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Mine just got bricked too, customer service is useless just reading some prompts, like are the charge terminals clean?... They don't even know their products. I'm sending mine back
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Juli3n
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Mine doesn't, not showing any sign of life
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