Galaxy Watch 5 Pro not receiving any notifications

[crp86]

Galaxy Watch5 Galaxy S22 Ultra 

I have just got the watch 5 pro and I have set it all up, but no notifications are coming through to the watch at all! I have a Galaxy S22 Ultra.

I have done the following to solve but no success:

I have checked for software updates - all up to date

I have gone through both the phone and wearable notification settings and all are on

I have rebooted my watch and also factory reset it and still no joy

I have double checked airplane and do not disturb, both are off

I have disconnected and reconnected the watch many times

Is there anything I have missed that could help me get this to work, I have come over from being an iOS user and not having the best of starts 😞

Many thanks, Chris

[Valgore]

My brother is having the exact same issue with his watch and the fold 3. Hopefully we find something out very quickly. Hoping it's sorted soon Chris from Chris lol. 👍🏻

[Cupoftea]

Chris,are you getting the red dot to notify you that you have to swipe to see the notification,or just no notification at all?

[crp86]

None at all. I've just found out it's not detecting being on my wrist at all which explains no notifications. I don't know if anyone else is getting this issue? 

I have a new one being sent so hopefully that works 😅 

[Cupoftea]

Mine just gives the red dot to swipe,no pop up like my 4 used to. At least you know why it wasnt working.Fingers crossed the replacement watch works fine. They offered me a repair on mine,but im not too keen on that after only having the watch for such a short time!

[crp86]

EE replaced mine the next day and works fine. Think I had a dodgy one. They should let you replace it if you've only had it a few days, repairing a brand new product doesn't really fill you with confidence. Hope you can get it sorted.

[paul7738]

I know this is an old thread but did you ever find a solution as I'm experiencing the exact same issues

[Sideshowbottem]

Same freaking issue . I work for a carrier and even got sent a replacement.. did trouble shoot with my company, and Samsung, and I break you fix... No resolve. Even the replacement my carrier sent me didn't work. Been through every permission and seeing and cach known to man kind

[Sideshowbottem]

Just found out it's because of tattoos that I'm not receiving notifications

[Dalskc]

What do tattoos have to do with it? I'm having the same issue. I just got a new sent to me and it's still not working properly. I have tattoos as well