31-03-2019
07:37 PM
- last edited
17-05-2019
01:55 PM
by
AntS
Good afternoon
I have bought the Galaxy Watch 46mm with the latest software update on and I am trying to connect it with my Note 8.
I starts the process of pairing and when it says that the phone is paired with the phone the app crashes and the phone cannot by connected.
I have reset the Note 8 to factory settings, I have reset the watch, I have reset app cache on the note, I have done EVERYTHING and the phone refuses to connect with the watch. FYI I have tried to connect the Galaxy Watch with my business phone iPhone 8 plus and works like charm, which I find ridiculous .....
Should I send the watch back dear Samsung ?
Thank you
Angelos
Solved! Go to Solution.
02-04-2019 08:16 PM - last edited 02-04-2019 08:44 PM
Good day.
Had a similar issue today with brand new Samsung Galaxy Watch Active and Galaxy S10+, I found a workaround. Go to your phone settings and change language to English (by adding English language), it seems that there is a bug with Galaxy Wearable Greek Version and its crashing when Greek language is the phone's default. You can switch your phone back to Greek when pairing is complete.
03-04-2019 05:59 AM
03-04-2019 06:06 AM
Good morning,
I assumed it because your name is Greek and app is crashing just like mine
03-04-2019 06:07 AM
Demmis o Tromeros Ευχαριστω!
03-04-2019 06:14 AM
Παρακαλώ!
Have a good day and enjoy your new watch!