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Original topic:

Galaxy Watch 4 Classic LTE - Not receiving incoming calls, but can make outgoing calls

(Topic created on: 26-11-2021 09:20 AM)
BluAnt
First Poster
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Wearables

This the 2nd GW 4 Classic I've had in as many days, first watch dropped Bluetooth and Wifi functionality after a few hours, now the replacement watch wont receive incoming calls - all else works re' notifications from other apps, and even receives sms, also can make outgoing calls. I have reset the watch a few times, connected to an alternate samsung phone, clear data and cache, deleted Telsta One Number account and established a new account..... still cannot receive incoming call.

Any suggestions ?

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4 REPLIES 4
xSteveuk
Black Belt 
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Wearables
Hi,
This page maybe helpful to you

Problems with call and text messages on your Samsung smart watch

https://www.samsung.com/us/support/troubleshooting/TSG01003245/#:~:text=Check%20the%20Notification%2....
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BluAnt
First Poster
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Wearables

Thanks for suggestion, no solution there.

 

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hellobaba
Apprentice
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Wearables

Facing the same issue. Have tried everything. All the settings are supposed to be how it should be but just cant recieve calls. Can receive sms. Although whwn i turn off my phone or put it on airplane mode then i am able to recieve calls on my watch. But when the phone is on then no calls on the watch. Trying to sort it out with my provider (Vodafone Germany) 

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Glennskow1
First Poster
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Wearables
Mine is intermittent on all incoming calls messages ect ,on my 2nd watch still no solution. Ee england
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