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Galaxy watch 4 Classic GPS broken after software update

(Topic created on: 01-06-2023 01:05 PM)
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francobegbie
Journeyman
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After updating to the latest watch firmware last night, today when I went for a run it did not track the route. After further investigation, it seems that GPS is now not working at all on my watch. I think this must be due to the software update as it tracked my run perfectly on Tuesday. Is this a common problem?

25 REPLIES 25
Rumecos
Journeyman
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I have exactly the same issue

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Rumecos
Journeyman
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I have the same problem for almost half a year. Tried update, hard reset, different apps, everything is working except gps. It cannot simply lock. No location tracking, no VO2max. I am sure it is a bug. Planning to swith to apple watch if this issue is not solved with the next update. It is so annoying that Samsung does not care about loyal customers. 😞

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Rumecos
Journeyman
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Pity to see that there are many like us...

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TommyK_047
Apprentice
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My GW4 Classic also has broken GPS after last update: R870XXU1HWH3

Factory reset didn't help

mhassanr7
First Poster
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I also have the same problem for half a year now. Probably a lot more devices have this issue and they have not noticed it yet. It is shameful that Samsung is not acknowledging this! 

TommyK_047
Apprentice
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Just to update. I sent mine to repair service as it was the last day before my waranty expires. They changed motherboard and battery and gps is working again. 

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