04-02-2021 07:06 PM in
WearablesHi, it seems that I'm allergic to the tips on all of the Galaxy Buds range. I have now had 3 sets of the Buds over the last 3 years and each set makes my ears weep and scab after wearing them for less than an hour.
I don't have an issue with any other brands that I've tried just the Samsung ones.
In previous years I have just swapped them out, but the Pro's have a non standard fitting and normal circular holed ones don't fit.
What material are these made out of and are there any alternatives that I can use?
04-02-2021 08:48 PM in
Wearables04-02-2021 08:52 PM in
Wearables05-02-2021 08:01 AM in
Wearables05-02-2021 08:06 AM in
Wearables05-02-2021 08:15 AM in
Wearables05-02-2021 09:02 AM in
Wearables19-04-2021 04:06 PM in
WearablesI've been following similar discussions on the Galaxy US forums where Samsung are asking for more details and in some cases recalling the Buds for further investigation (e.g. https://us.community.samsung.com/t5/Galaxy-Buds/Galaxy-Buds-Pro-tips-allergic-reaction/td-p/1727228/...)
Anyone know how to flag this discussion and issue to forum moderators or someone from Samsung who could help?
19-04-2021 04:26 PM in
WearablesHey @keithcoyne ,
would you be able to send us a message with more details of your case to our https://eu.community.samsung.com/t5/user/viewprofilepage/user-id/1716597 account?
23-04-2021 01:44 PM in
WearablesHi did you manage to sort this as I've had issues with 2 pairs of galaxy buds. The original buds and now a new set of buds+. Only need to use them for 45 mins and my ears itch. Later they weep and scab. Seems pretty common looking around on the Internet. I'm always fine with other earphones so it's 100% an issue with samsung galaxy earphones for some reason.