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Galaxy buds have two different Bluetooth numbers

(Topic created on: 02-02-2023 08:18 PM)
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GarethV
Student
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I need some help
I replaced my right galaxy bud live as my original one was damaged 
However. It has a different Bluetooth number to.my left bud
ie left bud is O84c and 
Right bud is 0F08
The buds play separately but not together 
Is there a way of syncing them so they play simultaneously?
I have tried resetting them and then repairing but it hasn't worked




















































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3 REPLIES 3
PaulM1
Moderator
Moderator
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Hi there, @GarethV. Firstly, I'd recommend consulting the guide below (from our colleagues at Samsung Singapore):

https://www.samsung.com/sg/support/mobile-devices/how-to-couple-with-a-newly-purchased-earbud-and-a-...

Some of the information towards the end of the aforementioned guide will only be relevant to that region, but I'm sure you'll see that.

I'm not sure where you purchased the replacement Bud. However, if the guide does not facilitate you in getting your Buds Live synced, then our In-store engineers will be ideally placed to ensure that you get these synced again:

https://www.samsung.com/uk/samsung-experience-store/locations/

Please let us know how you get on.

GarethV
Student
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Hi Paul thanks I've managed to fix the issue and both buds play simultaneously now however thanks for your quick response
PaulM1
Moderator
Moderator
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That's brilliant, @GarethV. I appreciate you updating the thread to let us know. 👍👍