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Original topic:

Cannot update Watch Classic 4 - "Couldn't copy update Connect your watch to a wi-fi network, then try again." error message

(Topic created on: 30-09-2021 09:23 AM)
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churchym
Journeyman
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Whenever I try to update my new Classic 4, I get an error saying 

I have tried to install and managed to download the update via the phone and also the watch, both ways say:

"Copying update to your watch..."

But after a few minutes I get a message saying:

"Couldn't copy update

Connect your watch to a wi-fi network, then try again."

My wifi is connected to the same network on the mobile and also the watch.

I have reset my watch a few times, I have also uninstalled all Samsung Wearable and Health apps and re-installed and for the last few days I have been trying to get this working and it has always failed.

Anyone else having this issue or got over this problem?

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40 REPLIES 40
Eadjr
First Poster
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try copying again after connecting your phone and watch to same wifi network and also keeping both GPS and bluetooth turned on in both your watch and  phone

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