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Original topic:

Camera Controller app not working on my Galaxy Watch 4 Classic

(Topic created on: 01-10-2021 08:01 PM)
ultrAmer
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Wearables

Camera Controller app not Working on my Galaxy Watch4 Classic . Camera controller app has installed on my watch. I can see in settings/applications. But app doesnt show up on main screen and so i cant use it. By the way i cant delete or re-install the app. Help me please

Also my phone is Samsung A7 (2018)

8 REPLIES 8
Ad1606
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Wearables

I have same issue. Need help please

Fficj9uvoc
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G
BZB
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Wearables

I have same problem 

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TK844
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Wearables

Are there any news about this topic? It's the same problem on my Galaxy Watch 4 classic.

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JayDee182
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Won't even load it to my watch4 says "your watch is not supported" even tho it states watch4 supported on the Samsung website 🤯 also have the note 20 ultra.
HugoNebula
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Wearables
I can open my phone's camera (S20FE) with the watch (Watch4) app, but the camera controller app spins for 30 seconds and then says Cannot load preview.
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Telboy57
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Same problem 😕 was working fine a week ago !
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vitofra
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I have the same issue. After been ignored several time from costumer support, I was able to get some help. They sent me the link to download the app but when I try to install the Camera controller app an error message shows up saying "Your watch does not support the app". Like how is it even possible if the app is supposed to be already installed on the watch?! Anyways, they just sent me this:

From SAMSUNG: "It seems the watch is not compatible with the Camera controller app as of now. Not to worry, we do take this as your valuable feedback and inform it to the appropriate department and let them know about the issue in details. Please be assured Samsung may release the update to get this feature in the near future on your watch."

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