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Buds+ ambient sound not working during calls

(Topic created on: 13-11-2021 01:23 AM)
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Paul Tanner
First Poster
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I have This problem occurring.

I bought them just a couple of days ago. 

Model SM-R175

Latest iPhone Galaxy Buds app 

The option is selected to enable the mode during calls but it just greys out during a call and I cannot hear my own voice.

I was really looking toward to this functionality.

 

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5 REPLIES 5
xSteveuk
Mastermind
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Hi,
This page maybe helpful to you

Connection issues with Samsung earbuds

https://www.samsung.com/us/support/troubleshooting/TSG01111318/
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Paul Tanner
First Poster
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Thanks for the suggestion but there is no connection problem.

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xSteveuk
Mastermind
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Does it help by updating
Galaxy buds plugin
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xSteveuk
Mastermind
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Paul Tanner
First Poster
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I’m using the latest app. I’ve tried resetting the buds. Still no ambient during calls. Maybe I have a faulty set.

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