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Original topic:

White moving bands when watching netflix

(Topic created on: 13-02-2021 12:36 AM)
Warshooter
Student
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TV

TV: Q90T

In low light greyish or blue content I notice White moving bands. I saw this on the native netflix app. When watching the same content on the nvidia shield I don't have these lines. So I don't think the issue is interference related. I paused the content in this video: 

 

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5 REPLIES 5
ChrisM
Moderator
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Hi @Warshooter 

We're unable to view the video you've sent we're afraid. Are you able to resend as a YouTube link?

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Warshooter
Student
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TV

EDIT: accidentally replied twice

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Warshooter
Student
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Hi @ChrisM,
Sure, here is the youtube link: https://youtu.be/SDgqXTxNBHA

Looks a bit faint because of the phone recording and youtube compression but should be noticable.

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ChrisM
Moderator
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It is a little hard to see @Warshooter. Are these horizontal bands moving up the TV screen? Could we also take the full model code and current software version of the TV? Go to Home > Settings > Support > About This TV.

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Warshooter
Student
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TV

Hi chrisM,

I made another video: https://youtu.be/Lw9zooTw-JM

Should be more clear. 

Model code: QE75Q90TALXXN

Software version: T-NKMDEUC-1406.9, B0052200/B60101, BT-S

It are indeed bands that move upwards

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