12-02-2021 11:36 PM - last edited 12-02-2021 11:38 PM
TV: Q90T
In low light greyish or blue content I notice White moving bands. I saw this on the native netflix app. When watching the same content on the nvidia shield I don't have these lines. So I don't think the issue is interference related. I paused the content in this video:
13-02-2021 01:16 PM
Hi @Warshooter
We're unable to view the video you've sent we're afraid. Are you able to resend as a YouTube link?
13-02-2021 11:41 PM - last edited 20-02-2021 01:23 PM
EDIT: accidentally replied twice
20-02-2021 01:21 PM
Hi @ChrisM,
Sure, here is the youtube link: https://youtu.be/SDgqXTxNBHA
Looks a bit faint because of the phone recording and youtube compression but should be noticable.
20-02-2021 02:11 PM
It is a little hard to see @Warshooter. Are these horizontal bands moving up the TV screen? Could we also take the full model code and current software version of the TV? Go to Home > Settings > Support > About This TV.
20-02-2021 10:49 PM - last edited 20-02-2021 10:51 PM
Hi chrisM,
I made another video: https://youtu.be/Lw9zooTw-JM
Should be more clear.
Model code: QE75Q90TALXXN
Software version: T-NKMDEUC-1406.9, B0052200/B60101, BT-S
It are indeed bands that move upwards
01-06-2022 11:13 AM
Bump?
11-12-2022 02:04 AM
I’ve got the same problem. Q80, only on the Netflix app, it makes some shows (ones with darker tones), completely unwatchable.