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Original topic:

Watch4 disconnecting from Neo TV during Samsung Health workout

(Topic created on: 23-07-2022 11:46 PM)
Members_xtJqwmR
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I'm getting nowhere with Samsung support so hopefully someone recognises the problem 

TV Model: QE55QN94AATXXU 

Firmware: 2001.4

Watch: Galexy Watch4 Classic SM R890

Galaxy Watch4 Classic 

I have successfully connected the Watch to the TV using the Samsung Health App. I then do a workout and get my heart rate on the TV screen in the TV Samsung Health app however in less than 10 mins the Watch will vibrate and say paused then the TV workout will pause and say disconnected, it will try and reconnect but fail and then say it needs a manual reconnection which also fails. I then need to remove the Watch from the paired devices and re-add it for the same thing to happen again.

 

 

 

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