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Warranty

(Topic created on: 23-01-2023 09:15 PM)
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PG3112
Apprentice
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I am trying to register my new TV purchased in October 2022 from Samsung directly on-line,  but Samsung keep rejecting the application because the serial number of my TV has already been used!! No-one will help!! The on-line shop keep saying Technical have to do it but Technical say it's down to the shop!! No-one will take any responsibility. Absolutely appalling service after purchasing another Samsung TV to replace my previous one with suffered a massive screen failure after 5 years & 6 months. I only bought another one because it had the extended 5 year warranty & now Samsung refuse to honour it!! Trading Standards & Watchdog are the next step!!! Buy with caution.

4 REPLIES 4
Ginga_p
Troubleshooter
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Are you past your 90 day registration period
G G
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PG3112
Apprentice
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I am now!!! But been trying since day it was delivered. I am waiting for Samsung to try the, oh it's too late now, ploy!!!

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Ginga_p
Troubleshooter
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Thats typical hopefully youve kept a record of every date you contacted them then if you need to you have all the proof you need.
G G
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PG3112
Apprentice
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Oh yes!!

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