Length of repair under warranty

[WoodyWoo]

Hi guys,

So my 82" Samsung tv developed a fault, (switches on then off) about 5 weeks ago.  Samsung took the TV a couple of days later under warranty to repair it.  Nearly 5 weeks later, all I get from customer service is they are waiting for a part.  Is there any legality as to how long I have to wait?  I would have thought 4 weeks is ample?  Anyone with any experience similar to this?

[Obsydian]

I'm sorry to hear that. I think under Section 75, you can, best to tell Samsung, "That's your plan. At least then you can talk to your credit card company and say you've done all you can.

[Obsydian]

Forgot to say 82" 😀😀😀

[MorningBlunt]

Giggidy