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Virgin Media & Universal Remote Set Up

(Topic created on: 08-04-2024 11:44 AM)
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Jarv1n10
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I have just installed a Q75Q80C TV and have everything working fine except when I try to control my Virgin Media Set Top Box. After the auto setup fails I get the option to search by manufacturer and model number. It is actually an Arris DCX960/KK0B/N215/1000 and this shows up in the options but despite selecting this and also any other of the options I'm still unable to control the STB. 

I've searched the community and came across a solution that works for some but not others where they have selected a Pace DCR7111 box. Unfortunately this does not work for me.

Can anyone provide an alternative working solution please?

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