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Original topic:

Unable to access ITV Hub

(Topic created on: 02/04/21 10:08)
Ozzy 1978
First Poster
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TV

We received a brand new Q65T 43 inch TV yesterday, and am I unable to access the ITV Hub. Auto updates are on, software updated, and the ITV Hub works on Macbook, phone and an older Samsung model TV we have

Any guidance would be appreciated 

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JAMES4578
Superuser I
Superuser I
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TV

Hi @Ozzy 1978   Is it just problem with ITV Hub, are other apps fine?    

 

I would suggest  resetting  the Smart Hub firstly, you could also try factory reset and router reboot.   If to no avail another idea is to change the DNS settings.   Go to  Network-Network Settings-DNS Settings.   Change from Automatic to   to 8.8.8.8 or 8.8.4.4