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Original topic:

“Unable to accept terms and conditions” SOLVED

(Topic created on: 20-09-2020 08:44 PM)
Boyliker44
First Poster
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TV

EASIEST SOLUTION 

Reset tv to default settings. Download the “SmartThings” app and follow the prompts.

I had everything done in 10 minutes.

6 REPLIES 6
CarloL
Moderator
Moderator
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TV

Brilliant, thanks for sharing this with the rest of the community 😊

0 Likes
Rachel18
First Poster
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TV

I have reser to factory settings twice and still not able to do this.  Any other ideas

valverdini
First Poster
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TV

I solved by creating a new Samsung Account with a different email address and then signed back into TV with new Samsung Account-- it finally passed the Terms and Conditions.

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AGCanada
First Poster
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TV

Smart things did n't work for me..but changes the DNS did. I live in Canada, my Samsung is from U.S.. When I changed DNS to 8.8.8.8 (google) it worked.  Doesn't have to be this DNS but clearly there is a restriction based on country.

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eschavez17
First Poster
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TV

Thank you so much! This works! 

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ImJustRoo
First Poster
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TV

How exactly are you supposed to install something to your TV if you can't access the store? ..because you need to agree to the terms of service first🤨