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BBC iPlayer, 4OD and ITV Hub won’t open on UE43TU7000KXXU TV

(Topic created on: 20-09-2020 08:12 PM)
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Asedg440
First Poster
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Hello,

 

As mentioned in the topic title, for a few hours now I simply cannot open any of the catch up TV services on my smart TV - the icons are there, and suggest shows still pop up when I select them, but  pressing the button to open them does nothing at all. If I hold it then I get the option to remove or move the icon, so the button is still working. Netflix, Apple TV and Amazon Prime all still work as normal. I have tried disconnecting and reconnecting the internet, and resetting the network to factory settings - still no luck. Any ideas?

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2 REPLIES 2
ARahman
Explorer
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Try factory resetting, most of the times it works after factory reset.
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Gordon10
First Poster
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Already tried this solution

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