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UE40KU6075U picture problems

(Topic created on: 20-09-2020 02:09 PM)
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First Poster

‎20-09-2020 02:09 PM

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Hi!  I'm having strange problem with my TV. Cable channels work fine (except for some subtitles), but the TV's GUI and apps are filled with these squares and triangles 

(view in My Videos)

IMG_20200920_152317.jpg

 

IMG_20200920_152308.jpg

IMG_20200920_152256.jpg

 

I have tried factory reset, toying with picture settings and multiple different power cords, but the problem persists. Does anyone have any ideas what to do? All help is really appreciated! 

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Anonymous User
Not applicable

‎20-09-2020 04:40 PM

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hi,to me this would indicate an internet connectivity issue. possibly not enough data, or not enough bandwidth, maybe (if on WiFi) theres a conflict with another device or two in the same band that is causing this.
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