31-03-2022 07:58 PM in
Hello ..On settings tv ..then press Broadcasting...Then Auto tuning settings..The auto tuning does not light up ..The aerial cable works well I have check with another tv .
Please can you help my tv channels to work again
Dennis
Solved! Go to Solution.
03-04-2022 05:18 PM in
Too late ....I had to buy Freeview box
I was told it was Samsung failed to put new software to fix the problem when I press setup
So please beware of new setup on the tv
31-03-2022 08:31 PM in
Is it connected on a hdmi connection rather than TV?
01-04-2022 10:41 AM in
No just aerial cable and the Internet cable thanks
01-04-2022 04:51 PM in
@Dennis9999 : Have you tried connecting the aerial to both the ANT IN (air/cable) and ANT IN (Satellite Main) ports? Also, if you press the Home button on the remote and head to Source > TV, are you then able to access the Auto Tuning option via Settings > Broadcasting?
01-04-2022 08:44 PM in
Hello...the auto tuning does not go dark grey or light up and does not work Andrew L
Thanks Dennis
02-04-2022 03:32 PM in
Could we take the full model code and current software version of your TV please, @Dennis9999 ? Go to Home > Settings > Support > About This TV.
03-04-2022 05:18 PM in
Too late ....I had to buy Freeview box
I was told it was Samsung failed to put new software to fix the problem when I press setup
So please beware of new setup on the tv