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TV Plus Error Message

(Topic created on: 25-10-2020 04:51 PM)
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JME5
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Recently I've begun having a problem where certain TV Plus channels will not load. Instead I'll see an "error. There was a problem while trying to play the TV PLUS channel. Select retry and wait a moment" message. I've tried selecting retry and it doesn't load. I've tried resetting the tv and it doesn't load. I've tried resetting the hub and it won't load. I know it's not a TV Plus issue because it's only certain channels (for example, the Rifftrax Channel will load, but not the James Bond channel). I've checked that the tv is updated but I couldn't find a way to make sure TV Plus was updated. I enjoy Rifftrax, but there's only so many times I can watch the same freaking movies before I lose my mind. Does anyone have a fix for this issue?

 

Model # UN55MU6290

Software Version T-KTMAKUC-1280.5

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