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UE48H6700 TV - error message recording

(Topic created on: 2 weeks ago)
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01204mgp
First Poster
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I have an external HDD connected via USB. This has worked fine for several years. Recording, Playback & Time-shift functions worked normally. However couple months ago the HDD is no longer recognised by the TV.  When I press record I get an error message as below

"Recording (or Time-shift) is currently unavailable. Please check your tv and USB device and try again "

I've experienced this issue before only a couple months after purchasing the TV and an update solved the issue then. Now updates don't help.  Current update is 2910. 

Hard drive is a Seagate SRD00F1  - 1TB

TV is UE48H6700

I don't think this is an issue with the remote as I've tried the other remote that comes with the TV.  

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arianwen27
Big Cheese
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Have you tried using a pc to format the drive or check the health of it? It might be having issues of just being worn out of having an error on it
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