14-06-2022 05:53 AM
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I have the above TV which I’ve only had for a few few weeks but as the title suggests it randomly goes blank for a second.
l’ve looked at all the usual things on you tube but nothing seems to help. It’s connected to a Sky Q box and an AV receiver.
14-06-2022 10:55 AM
Hey @Fleagle , maybe try and change HDMI cable, I had similar problem and it worked for me 😉
14-06-2022 11:09 AM
14-06-2022 03:56 PM
@Fleagle : Does the issue occur at a specific point e.g. when opening an app or changing sources, or is it random? Can you try unplugging the TV at the wall for 30 seconds, then plugging it back in and powering back on using the remote to see if you notice an improvement? Also, try heading to Home > Settings > General > External Device Manager > Input Signal Plus, and enable this for any external devices connected via HDMI, such as your Sky box.
14-06-2022 04:48 PM - last edited 14-06-2022 04:53 PM
14-06-2022 08:10 PM
15-06-2022 07:48 PM
Thanks will try this
22-06-2022 08:42 PM
Did most of the things recommended but didn't change the HDMI cables, then unplugged for 5 minutes and so far it seems to have sorted the issue not sure what sorted it but at least it seems be ok.