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This audio data is not supported

(Topic created on: 14-03-2023 08:06 PM)
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Erica81
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I have an video that I'm trying to show on a Samsung TV. I've tried .mov and .mp4, there is no sound, but the TV keeps giving the error message "This audio data is not supported" each time the video loops to the beginning. How do I get rid of that? The model #UN55NU6900F

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