I recently purchased The Frame (2021) 43''. I am using iPhone and iPad. So, I did install Smart Thing app in order to upload my photo and for using in ART Mode.
TV: latest software update (done)
iPhone: latest iOS release installed
Does somebody encounter the same issue? Any solution?
Best regards and many thanks
I was told last week by a Samsung rep that you can't add pictures from your phone anymore. You have to put pictures on a thumbdrive and then add those to your tv. It has something to do with proprietary rules...
Have you tried -
going to external device control in settings on the Frame TV?
I found that my phone had become disabled - re-enabled it and it works again. I'd been frustrated for weeks before the same thing happened to my home assistant app and a very helpful error message on home assistant told me what I needed to do and I found my iphone was also disabled.
Just a word to the smart things app designers - I helpful error message is all that is needed sometimes.