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Original topic:

Brightness sensor does not work with removable frame

(Topic created on: 07-06-2021 11:31 AM)
Markus3
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TV

Recently I purchased the Frame (2021) 43'' incl. replaceable frame as a package.

QE43LS03AAUXXN + VG-SCFA43BWBXC

I mounted the TV to the wall but I noticed that the brightness sensor does not properly work. It seems, it is covered by the replaceable frame. After removing frame the sensor is working.

Does somebody encounter the same issue?

I thought the replaceable frame is made for this tv. How can that be? Any installation advice?

Many thanks and best regards

Markus

 

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