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Original topic:

The Frame 2021 HDMI HDCP 2.2

(Topic created on: 10/05/21 16:49)
nickeva
First Poster
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TV

I have a Frame 2021 TV and have a 4k Firestick.

When I pug it in and try to watch Prime 4k content it says the HDMI port is not HDCP 2.2.

Are any of the ports HDCP compatible?

Also what is the best way to watch 4k content via Prime/Netflix? Samsung TV App, 4k Firestick or Sky Q box

 

 

 

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JAMES4578
Superuser I
Superuser I
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Hi @nickeva  Yes , all the ports should be HDCP 2.2 compatible  on the 2021 Frame and other  Samsung Tv's from recent years.  Firstly  Input Signal Plus needs to be enabled for external Devices,  turn this on via the  External Device Manager Menu.    This  will  be Settings-General-External Device Manager.     

However if this is not the issue I would suggest you try a Factory Reset of the Tv initially and if still problem can you try a different port,  just in case there is an issue with the other one.  If that does not resolve it possibly there is  a fault with the HDMI   cable and just at that point it would be wise to try another cable if you have one or alternatively purchase.  This need not cost too much,just ensure it is a high speed cable.    https://www.techhive.com/article/3330376/do-i-need-a-4k-hdmi-cable.html 

Generally I would say HDMI tends to offer better quality, though depends on equipment.  A review of Netflix on different platforms here.https://www.the-ambient.com/how-to/guide-to-netflix-4k-372 

 

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