I have a Frame 2021 TV and have a 4k Firestick.
When I pug it in and try to watch Prime 4k content it says the HDMI port is not HDCP 2.2.
Are any of the ports HDCP compatible?
Also what is the best way to watch 4k content via Prime/Netflix? Samsung TV App, 4k Firestick or Sky Q box
Hi @nickeva Yes , all the ports should be HDCP 2.2 compatible on the 2021 Frame and other Samsung Tv's from recent years. Firstly Input Signal Plus needs to be enabled for external Devices, turn this on via the External Device Manager Menu. This will be Settings-General-External Device Manager.
However if this is not the issue I would suggest you try a Factory Reset of the Tv initially and if still problem can you try a different port, just in case there is an issue with the other one. If that does not resolve it possibly there is a fault with the HDMI cable and just at that point it would be wise to try another cable if you have one or alternatively purchase. This need not cost too much,just ensure it is a high speed cable. https://www.techhive.com/article/3330376/do-i-need-a-4k-hdmi-cable.html
Generally I would say HDMI tends to offer better quality, though depends on equipment. A review of Netflix on different platforms here.https://www.the-ambient.com/how-to/guide-to-netflix-4k-372
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.0,Android 13 .
If you watch on the amazing app it works..I have the same problem you have ..it could be the fact its not plugged in direct from the fire stick I have the short extender cable on it so app works for uhd bit on fire stick 4k I get same message you get have just turned pluss on all devices ports ..but it was already on for hdmi 1 where Fire stick was in ..going to change to HDMI 3..or plug in direct