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Original topic:

The Frame 2020 'Insufficient storage space' (04211)

(Topic created on: 05/01/21 13:38)
AnthonyOm
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TV

I just purchased a 2020 Samsung Frame.

 

I am attempting to add artwork to 'My collection' via the SmartThings app on my phone. However, I am unable to add anything - I see 'Insufficient Storage Space' 'There is not enough storage space on The Frame. Delete some images and try again (04211)'.

 

I have deleted pictures (there were only 3). However, I still see the same error message.

 

I have also unplugged the TV and attempted to update the firmware (it is the latest software already). Neither helped.

 

Help.

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KCash
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Hi, have you been able to resolve this issue? It seems to be a big problem for a lot of people but I dont see any official statement from Samsung on it.

 

Also, how do you see what storage is left on your Frame TV?

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AnthonyOm
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No I have not solved it.
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