Hello! Recently I have been receiving the insufficient storage error on my Samsung 7 TV so I bought an external hard drive and plugged it into the TV. The TV recognizes the USB, however I cannot move any apps over to the USB, even ones that I have installed that did not come preset on the TV. I am not sure how to get those on the external drive, and I have searched the internet and the Samsung manual, so I am asking for any recommendations.
What I don't want is for any updates to my current apps not be applies due to insufficient storage.
Hi @SarahD78 some customers who have had the issue (2018 models seem to be most reported) have found that the Flash reset makes a significant difference.
Under the Samsung logo on the TV you have a small black button about 2-3cm in from the bottom edge. With the tv turned on 1. press the button at the logo for 5-10 seconds 2. Release the button 3. press the powerbutton on the TV Remote for 5-10 seconds. Tv goes black and then restarts after a while. This is the flash reset and many customers found it provided a solution by increasing the available storage.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB One Ui 5.0,Android 13 .