Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Smartthings playing up !!AGAIN!!

(Topic created on: 28-01-2021 06:02 PM)
322 Views
djshaunyg
Navigator
Options
Smartthings will no longer show my TV as online, even though it is.

It was working perfectly and then it just started to mess about as usual. What is weird is that if i search for a new device, it finds the original TV to add and it shows online. However if you add it this way it removes all abilty to use the remote feature and turn TV off, it will also not allow me to add it to the living room and will only add to directly connected devices section. I will not be removing it and using the new one it finds.

I have tried all the usual...restart, clear cache, re-install, log in-log out.....nothing is working.

Please advise
0 Likes
1 REPLY 1
rowey5
First Poster
Options

Only work around I've found is to do a full factory reset of the TV, which removes it from your  Smartthings, and then whilst (re)setting up the TV  add it to Smartthings again.

Not a great solution, but it worked for me.

0 Likes