01-01-2018 10:06 PM
Hello,
I've just bought a UE65ku6000 in Israel.
Installation was with no issues (wifi OK, tv channels ok, etc.) however, the TV is not able to connect to Smart Hub.
I get the following error message at the Smart Hub Connection Test:
"Samsung Apps Panel (An unexpected problem has occurred. ERR40001".
"You cannot use Smart Hub in your location because your tv was purchased in a different country" please help.