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Smart hub issue k serios

(Topic created on: 01-01-2018 10:06 PM)
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Shmulik
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Hello,

I've just bought a UE65ku6000 in Israel.

Installation was with no issues (wifi OK, tv channels ok, etc.) however, the TV is not able to connect to Smart Hub.

I get the following error message at the Smart Hub Connection Test: 

"Samsung Apps Panel (An unexpected problem has occurred. ERR40001".

"You cannot use Smart Hub in your location because your tv was purchased in a different country" please help.

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