USB Recording Issues - 55” QN95A Neo QLED 4K HDR Smart TV (2021)

[Members_gUttUc8]

Hi,
I have owned a 55” QN95A Neo QLED 4K HDR Smart TV (2021) since 2021 and have been trying to use a USB device to record and pause live TV.

For a while, a standard USB pen drive worked well, but all of a sudden, my TV was saying "no USB detected". So I found an SSD drive that I was not using and bought a suitable SSD enclosure that had a mains power supply.

My TV will detect the SSD and record and pause TV, etc, but if I turn off my TV it will not record anything whilst the TV is not turned on, and when I turn my TV back on, the TV says, "no USB detected".  If I restart the USB enclosure, it works fine, but when I turn off my TV, I have the same situation.

Does anyone have any recommendations?  Thanks in advance!

[Robert193]

Hey, sounds like your TV is cutting power to the USB port when it shuts down. One workaround might be to use a powered USB hub that stays on independently of the TV—this could keep your SSD active even when the TV's off. Alternatively, check if there's a "USB Always On" setting in your TV's menu. If not, a hub is your best bet to maintain a constant power supply for your recording setup. Hope that helps!

[Members_gUttUc8]

Hi, thanks for your response. As I said, "So I found an SSD drive that I was not using and bought a suitable SSD enclosure that had a mains power supply".  Is that what you meant?  If yes, I have already tried that 😞

[Calsco]

Hi

Only thing I can think of is to reset TV to factory settings and reformat your HDD and connect to USB port. I believe there is a powered USB port.