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Original topic:

Smart hub is being updated. Please try again later.

(Topic created on: 02-10-2020 07:17 PM)
Khim
Apprentice
Options
TV

Hi my samsung smart tv is suffering form this problem for a month now. Can some tell me how to fix this? 

90 REPLIES 90
Great_1
First Poster
Options
TV

How can you do it with the  joysitck style button on the back for power?

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vanrob
Journeyman
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TV

Hi, I guess you should press it...

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jerree
First Poster
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TV

I have a UE40F6320AKXXU with the little joystick rather than an ON/OFF switch. Trying the joystick and the remote control did not work. The suggestion from Crookie to access the Service Mode worked a treat. At last back to having a 'smart' TV.  Thanks for that.

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TheTimK
First Poster
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TV

THIS IS THE SOLUTION!!! Thank you, thank you...

100 extra credit points go to you, Kiwi!!!

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dragonsun
Explorer
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TV

hey, im from the future and is having the same problem as yours. Did you managed to find a solution?

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HK10
First Poster
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TV

Awesome! Worked, you are the best! thank you

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Dustinswifey2019
First Poster
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TV

Hey my TV is Q60T I just bought it and can't download apps cause smarthub keeps says updating, please help

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ChrisM
Moderator
Moderator
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TV

Hi @Dustinswifey2019 

Could you check that you've accepted all the T&C's? Go to Home > Settings > Support > Terms & Policy.

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WillH5080
Apprentice
Options
TV

Hey! I have QN55Q60TAFXZA (this first one https://www.bestadvisor.com/3d-tv-smart-tvs ) and smart hub reset helped. 

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vanrob
Journeyman
Options
TV

Hi!

Give a chance to the REAL hard reset:

Turn OFF your TV. Press the physical ON/OFF button on the TV (most probably the joystick button on the back) for at least 3 seconds, then press the ON/OFF for at least 3 seconds on the remote within 10 seconds. TV must restart 2 times, and goes back to virgin factory mode. By other words, it will erase the EEPROM (store of the apps), settings.
If you success, you should have again at least 30-40% free memory which is enough to download (and store) the HUB app.
Yeah, and switch OFF the auto update of the installed apps...

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